210-681-7200 Sun 12:00 pm - 5:30 pm, Mon 10:00 am - 9:00 pm, Sat 10:00 am - 9:00 pm

Customer Service

Thank you for visiting our website. Our hope is that our online store is always at your service and available to you according to your busy schedule. We are always open to your feedback on how to make the shopping experience we provide better for you, contact us by phone (210) 681 7200 or email [email protected] Please consider that it is required that your billing address match the delivery address for your safety.

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

At Scrubs Boutique and More LLC our goal is your satisfaction. If you are unsatisfied for any reason with your purchase, it may be returned within 14 days of purchase. You can visit our location(s) to exchange or return your item(s). Please understand, we cannot accept items: 1). That have been worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. 2). Items should be in original condition and packaging with all tags and labels as shipped. 3). Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles. Shipping and handling costs are not refundable. It is required that your billing address match the delivery address for your safety. To assure proper credit, all returns are subject to inspection upon receipt. To return an item, there are two ways: 1) Bring it to our store(s) with your receipt: Rolling Oaks Mall, TX or Twelve Oaks Mall, MI. Visit www.scrubsbm.com for more locations. 2) Mail it with your receipt by using the return shipping information provided here. Ship via insured mail or carrier: Scrubs Boutique and More LLC Rolling Oaks Mall, Ste# 2060 6909 N. Loop 1604 East San Antonio, TX 78247 Return shipping cost and original shipping and handling are not refundable unless item is manufacturer defective when shipped. In order to keep our prices down please make sure that you are 100% confident in what you're purchasing, all return items imply administrative expenses, packaging, timing etc., if returning item a 30% stock fee will be charged. We can do an exchange for a different size or color, you're more than welcome to visit our 2 locations with your receipt and have one of our scrub experts help you out. Thank you for shopping at Scrubs Boutique and More LLC.